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Improving internal processes

Improving internal processes

 
 

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CHALLENGE

For a design studio, case studies are key to showcasing our work and landing new business. But with staff constantly moving from one project to the next, there was rarely time to write them.

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SOLUTION

A streamlined, templated process for documenting project outcomes that is painless for designers to complete while insights are still fresh on their minds.

ROLE

Service Design

Project Management

 

TEAM

2 UX Designers, in our spare time

DURATION

2 Weeks

 


 

"How can I make this easier for the next person?"

 

INTERNAL AUDIT

PAIN POINTS

 

Find opportunities for efficiency

 
 

Implement the solution

 
 

STANDARDIZED WORKFLOW

AUTOMATED TEMPLATES

 

Results

PRIOR CASE STUDY COMPLETION RATE

4 / year

NOW

1 / month